Because we offer an extensive warranty on our products, we must adhere to a strict policy on warranty returns. Our goal is to provide our customers with products that will last a long period of time, therefore we include instructions on maintenance and our technical support team is ready to assist in troubleshooting. Please take the time to read our warranty information prior to warranty request to fully understand the process and avoid unnecessary charges.
Our technical support team is happy to help with processor diagnosis to assist in troubleshooting. Please understand that we cannot be liable for any misdiagnosis because we are not directly in contact with the processor in question. We do suggest you call our technical support team if there is any question about your order.
We suggest to customers to fax or email purchase orders to ensure accuracy in order details. We cannot be liable for misunderstood information when receiving a verbal purchase order. If you do choose to issue a verbal purchase order, please use Smith Companies Part Numbers to ensure accuracy.
Please take the time to read our policies and procedures detailed in this Price List. This will ensure a smooth transaction every time. Smith strives to offer the highest quality products and services to our customers. Please call or e-mail with any questions or concerns.
